Which phrase describes a formal, written disciplinary program?

Which phrase describes a formal, written disciplinary program?

• A. A way to address, correct and reinforce behavior
• B. A casual memo to staff
• C. A general company policy
• D. A motivational handbook

Answer: (A)

A formal, written disciplinary program is a documented system that lays out how misconduct is addressed, what corrections are required, and how employees are encouraged to improve. The phrase that best fits this is “a way to address, correct and reinforce behavior” because it explicitly covers addressing behavior, implementing corrective actions, and reinforcing positive change in a structured, written format. This distinguishes it from a casual memo (informal), a general policy (broader scope), or a motivational handbook (focuses on encouragement rather than formal steps).

A formal, written disciplinary program is a documented system that lays out how misconduct is addressed, what corrections are required, and how employees are encouraged to improve. The phrase that best fits this is “a way to address, correct and reinforce behavior” because it explicitly covers addressing behavior, implementing corrective actions, and reinforcing positive change in a structured, written format. This distinguishes it from a casual memo (informal), a general policy (broader scope), or a motivational handbook (focuses on encouragement rather than formal steps).